2011 Consumer Complaint Survey Report Released
By: Jeffrey Lapin
The Consumer Federation of America (CFA), with assistance from the North American Consumer Protection Investigators (NACPI), has issued its 2011 Consumer Complaint Survey Report, which, among other things, lists the top 10, actually 12, consumer complaints from 2011. In addition, the Report identifies the fastest growing complaints, worst complaints, and newer types of consumer problems. Finally, it offers suggestions for new consumer protection laws and tips for consumers for dealing with many of these consumer problems. […]