right to jury trial

AMEX Changing the Rules: Arbitration Instead of Court

By |January 23rd, 2013|

By: Jeffrey Lapin

At least since October 2012, American Express (“AMEX”) has changed its Cardmember Agreement to permit it to select binding arbitration for consumer disputes. Before this change, cardmembers could select either arbitration or a trial by jury. Now, unless a cardholder opts-out, AMEX can require arbitration.
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